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Sr. Application Training Specialist
Location:
Plano, TX
Description:
The Application Training Specialist Sr will help our communities thrive by ensuring optimal product utilization through end user training and education of products, workflows, and best practices. They serve as a liaison between internal teams and external partners to promote the organizational products, tools, and programs through education initiatives. We are a culture that is unabashedly driven by purpose. We are making a difference to our patients and providers while growing at an accelerated rate.Every day, we support the health journey of patients by authentically living our core values: Purpose Driven, Relationships Matter, Serve Others First, and Inspire Creativity. If you love serving others and would like to make a material difference in an industry-transforming organization, then we invite you to apply to this role. We are recognized as one of the Top 100 Places to Work by The Dallas Morning News, and we have been awarded as one of the fastest-growing privately held companies by SMU Cox. Role and Responsibilities: Presents and trains on business applications efficiently and effectively, using best practices Supports product implementations through training and education Assesses training and development needs Evaluates training effectiveness through multiple channels including surveys and feedback Develops unique training curriculums, keeping it up to date and contextually relevant Develops training aids, handbooks, videos and reference documents Oversees education sessions, both internally and externally Promotes best practice workflows and identifies barriers to utilization of them Oversee general administrative duties, such as coordinating registration and invitations, schedule training sessions and scheduling locations Prepare training locations ensuring instructors and trainees have the necessary tools for effective training Communicate all training programs timely Addresses and responds to customer training inquiries via ticketing system Provides guidance for team members on more complex training issues Maintains records of training activities including attendance, assessment results and completion of training to monitor for quality results Support staff through optimization and virtual training efforts Perform basic project planning activities Meet or exceed departmental KPIs Adherence to a training budget including record of expenses Represents the organization professionally at all times, supporting the mission, goals and objectives Any additional responsibilities not listed above and deemed necessary Minimum Qualifications and Requirements : Associate's degree or equivalent experience required Previous experience of providing instruction to a group of people Strong client focus Value relationships; demonstrate professional respect and innovative mindset Confident working with varying types of heath care professionals Ability and comfort in presenting to audiences of varying sizes Approach problem solving that involves systems thinking - understanding how the process works and how people are impacted by your decisions Strong communication skills Understand sense of urgency and fast-paced environment; strong organizational skills Willingness and ability to attend after hour business meetings, as needed Requires local travel Preferred Experience : 4+ years of healthcare experience 5+ years of Athena experience Experience with Microsoft Office Applications Experience with an LMS (Learning Management System
Company:
Catalyst Health Group
Posted:
April 25 on ApplicantPRO
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More About this Listing: Sr. Application Training Specialist
Sr. Application Training Specialist is a Training & Instructor Jobs Training Specialist Job at Catalyst Health Group located in Plano TX. Find other listings like Sr. Application Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.
Sr. Application Training Specialist is a Training & Instructor Jobs Training Specialist Job at Catalyst Health Group located in Plano TX. Find other listings like Sr. Application Training Specialist by searching Oodle for Training & Instructor Jobs Training Specialist Jobs.